Blar i NTNU Open på forfatter "Begnum, Miriam Eileen Nes"
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Advancing Inclusive Service Design: Defining, Evaluating and Creating Universally Designed Services
Begnum, Miriam Eileen Nes; Bue, Oda Lintho (Peer reviewed; Journal article, 2021)Service Design (SD) may be viewed as the merge of digital, intangible and physical touchpoints to form holistic user experiences. It is a fast-growing discipline; however, universal design (UD) awareness is lacking. At ... -
Facilitating and Advancing Universal Design of ICT
Begnum, Miriam Eileen Nes (Doctoral theses at NTNU;2019:311, Doctoral thesis, 2019)Background: In modern societies, the consequences of digital exclusion are severe. Legislation on Universal Design (UD) reflects socio-economic, democratic and ethical reasons for ensuring all citizens are able to use ... -
Fra arbeidstaker til pensjonist: Smertepunkter og muligheter i tverretatlig utvikling av sammenhengende tjenester
Orten, Camilla; Runde, Karoline Aurvåg (Master thesis, 2021)Digitalisering skaper store besparelser for samfunnet og gir mulighet for sømløse digitale tjenester på tvers av administrative sektorer. Å planlegge pensjon er imidlertid preget av et lite brukervennlig tjenestetilbud med ... -
Fra arbeidstaker til pensjonist: Smertepunkter og muligheter i tverretatlig utvikling av sammenhengende tjenester
Orten, Camilla; Runde, Karoline Aurvåg (Master thesis, 2021)Digitalisering skaper store besparelser for samfunnet og gir mulighet for sømløse digitale tjenester på tvers av administrative sektorer. Å planlegge pensjon er imidlertid preget av et lite brukervennlig tjenestetilbud med ... -
Identifying Five Archetypes of Interaction Design Professionals and Their Universal Design Expertise
Begnum, Miriam Eileen Nes; Pettersen, Lene; Sørum, Hanne (Journal article; Peer reviewed, 2019)Systems and services based on Information and Communications Technology (ICT) are now prevalent in our daily lives. Digital transformations have been, and are still being, initiated across private and public sectors. As ... -
Into the wild: educating interaction designers
Begnum, Miriam Eileen Nes; Pettersen, Lene; Sørum, Hanne (Journal article; Peer reviewed, 2019)The interaction designer plays an important role in facilitating high-quality interactions and accessible user experiences. Currently, interaction designers have diverse and often interdisciplinary backgrounds, in which ... -
Understanding Organizations Through Systems Oriented Design: Mapping Critical Intervention Points for Universal Design
Ludwig, Karina; Begnum, Miriam Eileen Nes; Blaasvær, Linda (Peer reviewed; Journal article, 2020)This paper discusses how organisations pro-actively can ensure compliance with disciplinary best practice and regulations on Universal Design (UD) of ICT. We apply system-oriented design to analyse and engineer organisational ... -
Universal Design of ICT: A Historical Journey from Specialized Adaptations Towards Designing for Diversity
Begnum, Miriam Eileen Nes (Peer reviewed; Journal article, 2020)Over the last decades, the field of computer science has moved from specialized adaptations and add-on assistive technologies, toward universal solutions catering to a diverse set of user needs. Two paradigm shifts have ...